Senior 911 dispatcher Burl Postalwait (front) and dispatcher Mike Little (rear) handle
calls at Calhoun Control last night after electric service went down again for a brief
period.
During the past nine days Postalwait said "We must have had a thousand calls,"
unable to validate the exact number because a computer went down. Calhoun's 911
center struggled through several crisis situations, operating on battery power,
back-up generator and disrupted phone service. Even 911 lines went out for
periods. "At one time we didn't have heat or water," said Postalwait. "With lots of
help, we kept rebounding," he said.
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